I am a First Aider...

First Aiders are very welcome to join GoodSAM. Here's how it works...

Set Up:

If you are a first aider - either through voluntary work such as St John Ambulance/the Red Cross or through work (e.g. Cabin Crew), then you are also very welcome to sign up as a Responder to GoodSAM.

There are many forms of certification as a first aider and we have had to set rules about the level of training that can be accepted. For example, there are online first aid courses that enable people to print a certificate (with no assessment) at the end. Clearly that is not sufficient.

We accept any Health and Safety (First Aid) Regulations 1981 certificates i.e.

Membership card of St John or Red Cross
Evidence of work as Cabin Crew
Life Guard Certification
First Aid Certification (First Aid at Work or above)
First Aid Certification that reaches Health and Safety Executive Standards/Health and Safety (First Aid) Regulations (1981) (in UK or equivalent)
BTEC certification

When you register your email address, it is best to use your work email, however the activation code goes to this email address hence if you don't have access to it, you may have to wait until you get to work.

Once you've got your activation code, activate your account. We then authenticate you (allow 72 hours) and you're good to go.
Please occasionally check that your Responder App is active with tracking enabled. We can't alert you if it isn't.


If you receive an alert you can either accept or reject it. If you have to reject it, don't worry, the next nearest responder will be activated.

If you accept it then please make your way to the emergency as rapidly as possible. Your phone will give you directions as well as information about the person you are attending.


Your skills rather than equipment are the most important thing you can bring - the ability to hold an airway open and perform CPR. However, if you wish to carry medical equipment, please check our equipment guide.

Mission Log:

Like any clinical interaction, it is essential you keep a record of what happened and what you did. We have provided this in the form of a Mission Log which you have access to after your account has have been activated. Please log in and you would be able to access the logs from the "Manage" page.


Business Hours

  • Monday-Friday: 10am to 8pm
  • Saturday: 11am to 3pm
  • Sunday: Closed

Core Principles

  • Governance
  • Security
  • Innovation