We harness the power of Artificial Intelligence to make emergency response faster, smarter, and safer. Our AI tools work seamlessly across audio and video and directly within the GoodSAM App when staff are on scene with a patient, victim or witness - delivering up to 80% efficiency gains.
Our AI templates are context-aware and tightly constrained, designed to reflect the conversation accurately.
There is no creative interpretation - which is essential when recording factual information.
Examples of templates which can be service / customer specific:
- Three-part summarisations
- MG11 Victim and Witness Statements
- MG15 Interview Summaries
- MG15 Interview Transcripts
- Primary Investigation Plans
- Rapid Video Response (RVR) Officer Assessments
- DASH and DARA Domestic Abuse Risk Assessments
- 111/999/911/000 and general Clinician Notes
And we can create any template you might require.
Our AI is also available directly within the GoodSAM app. This allows staff working on scene - for
example, a community midwife with a patient or a police officer speaking with a victim or witness -
to record conversations in real time and have them immediately transcribed, with a structured summary
or formal statement produced for the record.
Input from Telephone, Video, Using the GoodSAM App on scene or upload a media file.
Select microphone / audio system and which templates you want AI Scribe to use.
Simply forget about the Scribe and focus on the patient / witness. Check and store the output.
In policing, GoodSAM AI is used to support the completion of risk assessments, summarise operational interactions for crime and incident records, and draft witness statements directly from live or recorded conversations. In health and care settings, it supports clinicians by generating structured triage notes and summaries for inclusion in patient care records.
GoodSAM's Instant Video Solution provides instant translation in 105 languages creating subtitles in the caller's own language on their phone while the operator speaks.
GoodSAM also provides a 2-way text solution (designed for those who may not be able to talk). The caller can text their conversation entirely in their own language while the operator can respond in English.
GoodSAM also provides a video based vital sign (heart rate and respiratory rate) system. This can be used to support a clinician's clinical assessment and decision.
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