EMS, Ambulance & Health


GoodSAM provides a spectrum of solutions for EMS, Secondary Triage and Ambulance services, all in one platform.

Our tools are simple to use and do not require the public to download any Apps.

Instant Video

Maintain the emergency call and open the caller’s phone camera to triage the incident. Clinicians can even guide the bystander through life saving treatment. No App required.

Instant On Scene Location

Emergency Call handlers can send a text to immediately locate and track a caller.

Image / Video Upload

If the caller has an image or video on their phone, e.g. or a rash or of their loved one having a seizure, instantly request as an attachment from their library.

AI Scribe

GoodSAM's AI transcribes and provides templated summaries to emergency and secondary trial telephony and video calls as well as on scene interactions.

Instant Multi-Way Video Consultation

Bring in the next of kin, GP/specialist and others to make the best decisions for the patient. No App required.

Pathways

Start or pass a video call directly to a specialist team, for example stroke specialists, a mental health or care of the elderly team.

Alerting / Dispatching of Resources

GoodSAM can plug into CAD (or work independently) to alert volunteers and dispatch staff (GoodSAM Pro) via their mobile phone.

Lone Working

If your staff (e.g. midwives) have to go into homes, our suite of lone tools including instant located live streaming body cam helps to keep them safe.

Vital Signs

we have developed an exclusive artificial intelligence system to measure pulse rate and respiratory rate remotely.

Instant Transcription / Translation

Instantly transcribe and translate in 140+ languages with words appearing as subtitles. No App needed.

Drones / Bodycams / CCTV

Ingest video from any RTMP feed and forward to on the ground or nearby officers.

Video Storage

If enabled, video is stored in County (Encrypted) with various retention periods (from hours to years).

Multi Agency / Major Incident Response

Share drone, phone, CCTV video and information across Police, Fire and Ambulance with ease.

Location based alerting/tasking

Alert and communicate with staff / volunteers based on their location. Automatically alert / task those nearby and share vital data with them.

Deploy the GoodSAM Volunteers

Harness Trusted Volunteers for a range of tasks: Missing Persons, Patient Transport, Blood Donation, Pharmacy delivery, Community Support.

Single-sign-on integration

GoodSAM supports OAuth 2.0 and SCIM (for example Microsoft Azure) authentication.

Team based permissions

You can set up various teams and each team can have access to different features.

Powerful API

GoodSAM has a Restful API and can integrate into many other solutions/systems.

Evidence of benefits and showcases

Validated Performance: From peer-reviewed research to real-time response metrics, explore the clinical and operational data that makes GoodSAM the gold standard for emergency services.

Publications

Global Case Studies: See how police forces, fire services, and healthcare agencies worldwide leverage live video and instant dispatch to enhance situational awareness and save lives.

Showcases

Get started with a free trial

We are currently offering a 2-month Free Trial of GoodSAM - please contact us to get started!

Getting started with GoodSAM is straightforward, we typically follow these steps:
1) We set up a call and discuss your use cases and needs.
2) We set up your GoodSAM dashboard and add your admins.
3) We work with your admins to set up your teams and users.
4) We work with your IT team to whitelist the GoodSAM servers if they are blocked. (GoodSAM is browser based so there is nothing to install on you computers.)
5) We work with your IT team to install the GoodSAM App on your phones/tablets. (If you wish to utilise the GoodSAM app.)