Our control room solution does not require any integration for it to function (similar to the telephone on your desk) and most organisation use it as a stand alone solution as this keeps the costs down and speed up the adaptation.
However if you need integration, our powerful video API allows you to create and manage invitations for one or multi way video, attachment or location requests. It also enables you to access your data in real time. (Without integration your data can be extracted using our dashboard.)
We use industry standard restful APIs which are fully documented using Swagger (Industry standard documentation tool).
Our APIs also support FHIR messaging protocol, the supported versions are: Dstu2, Dstu2_1, Dstu2Hl7Org, Dstu3, R4, R5
Our system does not require a dispatch by ambulance services (it is the same as shouting loudly for help, through walls to get the nearest first aiders).
By integrating with the dispatch services we can enable ambulance services to alert local qualified and registered Responders to emergency calls. The Responders
dispatched to a call can be chosen from multiple tiers and can be either the organisation employees, public Responders or both.
You can set the range for the call and the number of people who you want to notify.
(We are built to deliver an ultimate control over the alerts, please email us to hear about all of our features.)
We are proud to be researching and using the cutting edge cloud computing technology stack, which give us the ultimate flexibility and scalability. The stability of our technology stack comes from servers deployed and mirrored all over the global village. We do NOT require you to install any specific software on your systems and we do NOT require direct access to any of your data or computers. We do NOT require you to maintain anything or pay for any maintenance.
Our technology stack is built on the idea of modularity, which means that it is incredibly flexible. We can
tailor build our modules based on your organisational needs without compromising the speed or scalability. We maintain and guarantee the uptime of
the system and provide the help and support at no extra fee.
If you are concerned about data privacy, we are pleased to be able to give you several options regarding where we could store your organisational data or how we encrypt them. On the other hand, if your prefer to be using an in-house database or data-center, we can provide enough flexibility to make that happen.
Please do contact us if you have any concerns or suggestions; if you are unsure about how this would work, we can arrange an on-line session with one of our technicians to clarify any issues or questions.
GoodSAM has advanced analytics tools for organisations. You can create teams, administrators, responders and clinicians and monitor usage.