GoodSAM is embedded across fire, EMS, police and health services throughout the United States and Canada.
Open any 911 caller’s phone camera instantly — no app required. Dispatchers and clinicians get immediate eyes on the scene to determine resources, guide bystanders and accurately locate the caller via GPS.
Alert and deploy nearby off-duty staff, local police, fire or trained members of the public to begin CPR while EMS is en route. Strict governance supports alerting to both private and public locations.
Locate and stream video in a controlled, auditable and secure way. Store video for evidential purposes. Upload attachments and forward evidence to nearby officers in real time. Stream from drones, CCTV and body cameras.
Live transcription, instant translation in over 140 languages and AI-generated documentation. Speed up history-taking, report writing and patient care records — letting crews focus on the patient.
Revolutionise care through ET3 and Nurse Navigator programmes. Connect paramedics to specialist consultants for roadside opinions — for example, real-time stroke triage with a neurologist while the patient is still on scene.
Forward live video to other staff across agencies — from armed response units in active shooter scenarios to specialist medical teams. Break down silos with real-time shared situational awareness.
Watch how services across the USA and Canada are using GoodSAM to transform emergency response.
San Antonio Fire Department pioneered instant 911 caller video with GoodSAM. By providing better, faster and more efficient care — including televideo CPR through bystanders’ hands — they saved the City $7.4 million in a single year.
Validated Performance: From peer-reviewed research to real-time response metrics, explore the data that makes GoodSAM the gold standard for emergency services.
View publicationsGlobal Case Studies: See how fire, EMS, police and healthcare agencies leverage GoodSAM to save lives.
View showcasesWe are currently offering a 2-month free trial of GoodSAM. Getting started is straightforward:
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