Live video and location support JESIP principles — shared situational awareness, communication, co-ordination, and joint understanding of risk across all responding agencies.
Send a secure link by SMS and open the caller's phone camera in seconds. Control rooms view the scene while the emergency call continues — no app download required.
Two-way and multi-way video consultations for remote fire safety inspections, prevention visits, triage, follow-ups, and visual verification of smoke alarms and escape routes.
Precise caller and responder location to improve response accuracy — especially where address details are unclear, incidents are in rural areas, or callers are moving.
Every authorised resource can stream live video from their phone using the Responder App — scalable body-worn style capability without specialist hardware per user.
Share any live video source across Police, Fire and Ambulance in real time. Drone feeds, responder streams and CCTV distributed to create a common operating picture.
AI drafts structured documentation from audio, video and incident inputs — prevention visit notes, investigation summaries, decision logs, and debrief reports.
Track resources in real time through the GoodSAM app to understand availability, proximity, and movement. This supports better coordination, improved welfare oversight, and faster mobilisation of the nearest appropriate resource.
Emergency services have worked with major mobile network providers to ensure that where members of the public are invited to use the platform, there is no impact on their mobile data allowance or credit.
Our tools are simple to use and do not require the public to download any apps. Every feature works directly through the browser.
Automate user lifecycle management with SCIM and OAuth 2.0, ensuring secure, plug-and-play compatibility with Microsoft Azure or your preferred SSO solution.
Build nested team hierarchies that mirror your organisation. Easily grant supervisors cross-functional visibility to oversee data and permissions across all subordinate teams.
Our RESTful API eliminates data silos by integrating with your core stack and providing the extensibility to connect with any legacy or modern software you deploy.
Validated Performance: From peer-reviewed research to real-time response metrics, explore the clinical and operational data that makes GoodSAM the gold standard for emergency services.
View publicationsGlobal Case Studies: See how ambulance services, hospitals and healthcare agencies worldwide leverage GoodSAM to enhance clinical outcomes and save lives.
View showcasesWe are currently offering a 2-month free trial of GoodSAM. Getting started is straightforward:
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