We have now re-opened recruitment for NHS Volunteer Responders across specific locations that are
still in need. If your local council (local authority) is currently included in the recruitment of volunteers, it will appear
in the Local Authority dropdown on the next page. Areas will be added over the next few weeks so
please check back at a later date if your area is not currently listed or register your interest here and we will notify you
when your area opens up for recruitment.
NHS Volunteer Responders
Volunteer Responders has been set up to support the NHS and the social care sector during the COVID-19
pandemic. To do this we need an 'army' of volunteers who can support vulnerable people in England
who are at most risk from the virus to stay well. Our doctors, nurses, those working in local authorities
and other professionals, will be able to refer people in to NHS Volunteer Responders and be confident
that they have been matched with a reliable, named volunteer.
You can help by signing up for one or more of the roles listed below. Once you have registered and
checks are complete you will be provided a log-in to the GoodSAM Responder app. Switch the app to
'on duty', and you'll see live and local volunteer tasks to pick from nearby. Please ensure you have a
smartphone as you will be unable to receive alerts without the app.
This programme is only open to Volunteers/Referrers in England.
Your safety is our priority. The majority of tasks can be undertaken while social distancing and
volunteers will receive guidance through our 'Getting You Started' Guides.
Certain roles require an existing DBS certificate, please check the role information prior to applying.
Referrals can be made by Health and local government professionals and pre-approved VCSE
organisations. These are:
Social prescribing link workers / Practice nurses
Hospital discharge teams
NHS 111 and ambulance trusts
Community health trusts that need volunteer support for patients leaving hospital
Pre-approved VCSE organisations
If you are a Health or local government professional you can make a referral here.
Self-referrals from isolated individuals can also be made by calling our Support Team on 0808 196 3646.
Here are the ways you can support:
Community Response Volunteer: This role involves collecting shopping,
medication or other essential supplies for someone who is self-isolating, and
delivering these supplies to their home. A DBS is not required for this role.
Community Response PLUS Volunteer: This role provides the same type of
support as the standard role, however, it supports individuals who have been
identified by referrers as living with a significant vulnerability. An enhanced DBS
check with barred list is required for this role.
Check-in and Chat volunteer:This role provides short-term telephone support to
individuals who are at risk of loneliness as a consequence of self-isolation. A DBS is
not required for this role.
Check-in and Chat PLUS Volunteer:This role provides a regular check-in by
telephone support to the same individual for a duration of 10 weeks, with 3 calls
taking place each week. An enhanced DBS check is required for this role.
NHS Transport volunteer:This role involves transporting equipment, supplies
and/or medication between NHS services and sites, it may also involve assisting
pharmacies with medication delivery. A DBS is not required for this role.
Patient Transport volunteer:This role supports the NHS by providing transport to
patients who are medically fit for discharge or to transport patients to medical
appointments. An enhanced DBS check with barred list is required for this role.
Royal Voluntary Service is a company limited by guarantee registered in England and Wales number 2520413 and a
registered charity number 1015988 (England and Wales) and SC038924 (Scotland). Registered office: Beck Court,
Cardiff Gate Business Park, Cardiff, CF23 8RP.